Lowongan Kerja PT Bank Seabank Indonesia September 2024
PT Bank Seabank Indonesia sering disebut sebagai Seabank, adalah salah satu lembaga keuangan yang berkembang pesat di Indonesia. PT Bank Seabank Indonesia merupakan bagian dari Sea Group, sebuah perusahaan teknologi terkemuka di Asia Tenggara yang juga menaungi perusahaan seperti Shopee dan Garena. Seabank didirikan untuk memberikan layanan perbankan digital yang modern dan efisien kepada masyarakat Indonesia.
Seabank menawarkan berbagai produk dan layanan perbankan digital, termasuk rekening tabungan, deposito, pinjaman, dan layanan pembayaran digital.
Fokus pada kemudahan akses dan kenyamanan bagi pengguna dengan berbagai fitur digital yang inovatif, seperti aplikasi mobile banking yang canggih dan user-friendly. Salah satu misi utama Seabank adalah meningkatkan inklusi keuangan di Indonesia dengan menyediakan layanan perbankan yang mudah diakses oleh berbagai lapisan masyarakat, termasuk mereka yang berada di daerah terpencil atau yang belum memiliki akses ke layanan perbankan konvensional.
Seabank memanfaatkan teknologi terbaru untuk memberikan pengalaman perbankan yang lebih baik bagi nasabahnya. Ini termasuk penggunaan kecerdasan buatan (AI) untuk analisis data dan layanan pelanggan, serta sistem keamanan yang kuat untuk melindungi data dan transaksi nasabah. Sebagai bagian dari Sea Group, Seabank memiliki keunggulan dalam memanfaatkan jaringan luas dan kemitraan strategis yang dimiliki oleh grup, termasuk kerjasama dengan e-commerce Shopee yang memungkinkan integrasi layanan perbankan dan e-commerce secara mulus.
Seabank berkomitmen untuk menjadi bank digital terdepan di Indonesia, dengan visi untuk mendigitalkan layanan perbankan dan menjadikannya lebih inklusif, efisien, dan dapat diakses oleh semua orang.
Saat ini PT Bank Seabank Indonesia membuka lowongan kerja bulan September 2024 untuk mencari sumber daya manusia yang berkualitas agar dapat bergabung bersama mereka dengan mengisi posisi sebagai berikut :
FINANCE PROJECT
Job Description:
- Develop and oversee data marts for finance, working closely with the DWH team.
- Source data for management reporting and analysis purposes.
- Provide data for the calculation and reporting of monthly Expected Credit Loss (ECL) and Loan Provisioning.
- Prepare and track product and accounting reports from DWH or BI for finance.
- Automate ad hoc reports.
Requirements:
- Bachelor’s degree in Accounting, Finance, or Banking from a recognized institution.
- A background in Information Technology or Information Systems is highly desirable.
- Prior knowledge of the digital banking sector is a significant advantage.
- Strong verbal, written, and interpersonal communication skills.
- Excellent time management and organizational abilities.
- Quick learner with the ability to adapt to new challenges.
- Familiarity with databases and data analytics tools like SQL, R, Python, Tableau, etc.
- Proficiency in both Bahasa Indonesia and English is required.
TEAM LEADER QUALITY ASSURANCE
Job Description:
- Evaluate all documents and work papers related to quality checking in the Collection & Asset Recovery Division.
- Monitor the precision and accuracy of the QA implementation process.
- Review all reports related to billing code of ethics verification reports for internal and external parties.
- Examine the reports related to the results of the code of ethics examination.
- Provide recommendations based on inspection results to trainers and related functions in the Collection & Asset Recovery Division.
- Coordinate with partners regarding QA findings.
- Monitor the progress of implementation of improvement plans by partners based on QA findings.
- Review and evaluate team performance, provide learning opportunities or training, and taking corrective action, for the team to work with maximize your potential.
- Prepare each team performance report weekly, monthly, yearly to support evaluate future team performance.
Requirements:
- Minimum bachelor’s degree from any fields.
- Minimum 4 (four) years of experience in similar role at banking or related industry
- Able to operate Microsoft Office, particularly PowerPoint & Excel.
- Understands BI regulations, OJK regulations, and other regulations related to banking activities.
COLLECTION & ASSET RECOVERY
Job Description:
- Create the Collection Team’s training work plan (including curriculum & training materials, making quiz, written tests, and roleplays), also creating the training reports to be submitted
- Ensure the training program is completed according to the timeline and requirements standardized
- Follow up on QC results to fulfill the training needs
- Analyze training results on a regular basis to be submitted to management, to find out which parts need to be improved or strengthened
- Update with any new banking products
- Validate SOP flow process
Requirements:
- Minimum Bachelor’s degree graduate
- Minimum 3 years of experience as Collection/Asset Recovery Training
- Great public speaking is a required skill
- Understands regulations & procedures related to the banking industry
- Able to operate Microsoft Office
TEAM LEADER CUSTOMER OPERATIONS
Job Description:
- Address and resolve issues faced by customers that L1 Agents cannot handle to maintain customer satisfaction and agent effectiveness.
- Ensure L1 agents follow service standards when serving customers.
- Supervise and assess agent performance, providing opportunities for training and improvement as needed.
- Guarantee that L1 agents meet their productivity targets.
- Generate and deliver performance reports weekly, monthly, and annually to aid in evaluating future team performance.
Requirements:
- At least 3 years of experience in a contact center role within the banking or technology sector.
- Bachelor’s degree in any field.
- Knowledge of information and computer system operations.
- Proficiency in both verbal and non-verbal communication.
- Capable of using at least passive English.
- Familiar with data processing and report generation.
TEAM LEADER DESK COLLECTION
Job Description:
- Provide guidance and coaching to enhance team members’ skills and productivity.
- Managing, evaluate and monitor team performance.
- Ensuring compliance with regulations and implementing strategies to maximise collection efficiency.
- Create report for collection activities and check the accuracy of billing results reports.
- Receive escalation of questions/complaints/cases from agents to ensure problems are handled according to applicable procedures.
- Collaborate with other departments to enhance overall collection strategies.
Requirements:
- Minimum Diploma Degree from any field
- Minimum 2 years of relevant experience from banking or financial services industry
- Strong communication and leadership skills.
- Proficient in Microsoft Office (especially PowerPoint and Excel)
- Understand the laws and regulations from BI, OJK, and other regulators related to banking activities
OPERATIONS PROJECT & POLICY
Job Description:
- Identifying the trend and development of technology, issues, and changes in regulation related to KYC (Know Your Customer) & AML/CTF Ops
- Coordinate with all stakeholders in coordination, execution, and monitoring projects related to KYC & AML/CTF Ops
- Conducting User Acceptance Test related to the development of the KYC & AML/CTF OPS system features to ensure usability and its compatibility.
- Monitor and prepare reports related to the performance of KYC & AML/CTF Ops based on the specified matrices
- Monitor the completeness and relevance of SOP documents in the KYC & AML/CTF Ops department.
- Coordinate with all position stakeholders in reporting and collecting data related to documentation and reports at KYC & AML/CTF Ops.
Requirements:
- Minimum bachelor’s degree from any major
- Minimum 3 year of experience in relevant field, prior experience in Banking Industry will be an advantage
- Excellent communications skills, project management and time management
Batas lamaran : Secepatnya
Wilayah kerja atau lokasi tes : Bersedia ditempatkan di Jakarta dan Solo
Tata Cara Pendaftaran
Bagi kamu yang berminat dengan Lowongan Kerja PT Bank Seabank Indonesia Terbaru September 2024 silahkan daftarkan diri anda secara online pada link dibawah ini
PENDAFTARAN | FINANCE PROJECT
PENDAFTARAN | TEAM LEADER QUALITY ASSURANCE
PENDAFTARAN | COLLECTION & ASSET RECOVERY
PENDAFTARAN | TEAM LEADER CUSTOMER OPERATIONS
PENDAFTARAN | TEAM LEADER DESK COLLECTION
PENDAFTARAN | OPERATIONS PROJECT & POLICY
